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Lynn Malner from Duncan said:
"Hi Paul,
Just want to thank you and especially Dennis for the time he took to make everything look so nice. He did a super job here!!
I would definitely recommend Modern Windows to anyone who is looking to have new windows in their home.
Well done!"
Mike Hildebrandt from Duncan said:
"Hi Paul,
Just wanted to thank you for the excellent service your company offered us. The whole experience was very impressive. The windows look great and the installer did an awesome job!! Everything was left very clean and the installation looks very professional. Thanks again for the great service."
Shelly Comb from Courtenay said:
"They are marvellous!!! The inside finishning is fabulous!
My thanks to Dave, Rob and Roger.
Everyone was just helpful, friendly, professional and unbelievably good-natured.
Thanks for a great job very well done."
Roland Tasse from Courtenay said:
"Dear Sir,
My wife Jane and I, would like to thank you and all the staff invloved in teh installation of our new windows a few weeks ago.
We are particularly impressed with the professionalism and skill of the installers, Roger, Bob and John the assisting carpenter. Everyone I came into contact with was friendly, knowledgeable and unfailingly civil. One can usually tell a great deal about the management of any firm bu the way the rank and file operate.
Your employees are deemed a cut above most others and do your firm proud. I have already and continue to tell my friends and neighbours of our satisfaction with Modern.
Thank you again."
Ron and Sandi Ulmi from Courtenay said:
"Dear Jamie,
We would like to commend the work fo Eric Stewart who just installed a Duradek for us.
He has been one of the most meticulous workers we have had work on our house. He is hard working, conscientious and pays attention to detail. Nothing was too much trouble and he made sure everything was done properly. In addition, he was cheerful and pleasant to have around and he did a wonderful job of cleaning up.
We are very pleased with our deck and the job Eric has done and would recommend this company because of him. Many thanks for sending us such a great installer."
Doug and Pat Jamieson from Courtenay said:
"To Whom it May Concern:
We recently had windows and french doors installed in our home and wish to take this time to express our thoughts.
Jerry was the installer and we found him to be a fully knowledgable employee. He is a very conscientious person, respectful and has pleasant personality. He also ensures his tasks are done properly and efficiently.
We are very pleased with the work he has done and would not hesitate to consider his services for further work if and when the need arises."
Bev and John Fortier from Comox said:
"Dear Sir/Madam:
We just wanted to say how pleased we are with our new windows. David impressed us with this sincerity and professional approach to his customers and his job. This as the main reason we bought your product.
Gerry is an excellent installer and we are both very pleased with both the quality of his work and his thoroughness. The old windows were hauled away and the job site cleaned daily. His installation confirmed that we had made the right choice.
Thank you for a job well done and a great product. You can be assured we will highly recommend your comany to anyone we know who is looking for a quality window. Thank you again."
Knud Rasmussen from Powell River said:
"The two young guys you sent did an excellent job that I am very happy with. They were organized and laid some effort into it also polite and well spoken. They are good advertisment for your company. Thanks!"
Richard and Carol Jeans from Courtenay said:
"We would like to thank you for your services. We are new to the Comox Valley and asked around for references. Two of our neighbors highly recommended you.
We had four quotes on the work that we required and yours was the best. Not the cheapest, but the warranty and the fact that installation was done by your own employee was very important. If there are any future problems, we want to deal with only one identity.
Jerry, the installer, was very good. We have stone/stucco siding and he was very careful with cutting and very meticulous with all other aspects of the installation. We appreciated his professionalism.
It has been a pleasurable experience working with your company and we will highly recommend you to others."
Cora and Suzanne Lemay from Duncan said:
"Dear Paul,
Just had to drop a line to thank you and that hard working Dennis for the beautiful new windows.
The finishing on the outside and inside adds a lot of value to our home and to have had them installed so quickly was expectional.
Thank you for your excellent service and products."
Karen Dalzell from Powell River said:
"I wanted to let you know that our windows are installed and I am extremely happy with the job the guys did. They are part of your Courtenay crew I understand. They were easy to deal with, and did a beautiful job of finishing off each window inside and out. Please let them know that we are completely satisfied with job they did."
Algy Goosen from Comox said:
"We would like to thank Modern for the job you've done at our place. Modern has exceeded my expectations - a rare event amongst contractors in the current building boom. We thought that Modern deployed excellent sub-contractors in Barrett & Brian and I can gladly say that these guys went the extra mile for us without ever having to ask. Gerry was always approachable and came up with many little solutions that gave me, as a Father of a young-4 year old boy, some peace with regards to the safety aspects of an "involuntary egress" from his bedroom window on the top floor. Great job you guys!! - Thank you very much.
Since this project has been completed without any undue trauma, we have subsequently budgeted for the replacement of our other windows as well and we'll get Mac to come and give us a quote in due time."
Mike Thompson from Nanaimo said:
"Hi Paul:
Just wanted to drop you a note to let you know how pleased I am with my new windows, skylight and patio door; and the people who installed them. They all look great and perform exactly as promised.
The two installers were excellent. They were professional, polite and efficient. When the job was done they completely cleaned up after themselves, and made sure the windows were spotless – you would never know they had been in the house.
Thanks again Paul. I am looking forward to replacing the rest of my windows next spring.
"
The Tarodi's from Lake Cowichan said:
"I wanted to tell you how happy we are with the finished windows!
Your employee's are friendly & courteous!
The job was done quickly, without disruption of our daily lives.
Thank-you so much."
Jeanie & Steve Huffman from Courtenay said:
""I had a DURADEK floor installed on my new deck here at home by a fellow named Richard who works for you organization. I wanted to pass our complete satisfaction with the work he carried out. The fit and finish turned out better then we could have ever imagined. Richard is a true professional and was very willing to answer any questions we had during this very work intensive project. I would appreciate it if you would pass our sincerest thanks and gratitiude to Richard for his meticulous professionalism that he bestowed upon our new deck. We are enjoying it very much. Thank you very much, Richard......sincerely..."
Sharon McKenzie from Campbell River said:
"Dear Dan
I wanted to thank you so very much for all of your help on my window problem. The men did a great job --I am so relieved and can confirm
that the new window does not look streaked at all, nor does it have the distracting smokey , film look that the other had.
Thank you again for everything and your understanding. Please be assured that I would not hesitate to recommend your firm to my friends and clients.
Very best and kind regards.
Ps: It was a pleasure speaking with you when you called me in response to the problem. "
Victoria from Courtenay said:
"I was away when my new windows were installed and I wanted to let you know that I'm very pleased with the outcome. It's amazing how they change the look and feel of the rooms. I'm especially impressed with the little obscure glass window in the basement suite bathroom - it makes such a difference to the amount of light there.
Also, it was good of your installer to take the old windows away and bring them to Habitat for Humanity."
Carma Sacree from Powell River said:
"I'm sitting here looking out our sparkling clean fabulous new windows and I thought I would let you know how pleased we are. The first thing we noticed is how quiet our house is now. (when the girls aren't fighting)
You didn't overpromise, kept to the schedule.
Gave us the original quote several months later.
The installers where friendly and knowledgeable.
Rob actually vacuumed which was fabulous. He also hung the blinds back up.
Getting the voucher to have the windows cleaned was exceptional.
No wonder you are still in business after all these years. BRAVO!
"
Michelle, Dave and Madden from Duncan said:
"The windows are awesome!
Thank you so much for the quick and quality installment. The crew was super friendly and super CLEAN! They paid a lot of attention to detail to ensure a job well done and done properly the first time. We really appreciate their hard work and friendly nature.
Overall a great job! We really enjoy looking out our new windows and patio door, especially in this nice weather.
Thank you again so much! "
Bill Jory from Duncan said:
"Just a note about your crew. We found them to be polite, considerate, conscientious. They worked well together, and took pride in their results. They were quick and neat. We were very pleased with the installation.
Should you, in the future, get another request from a "picky person" for references, you may use our names.
Thank You."
Mara Klardi from Duncan said:
"Dear Modern Crew,
Thank you so much for the great job you ALL did in upgrading my home with new windows.
I'm very pleased with your product and your service. Your flexibility and promotions did not go unnoticed and I have already begun to recommend you to friends.
Sincere thanks,
Mara Klardi"
Marianne & Kevin Turley from Nanaimo said:
"Just wanted to let you know how very pleased we are with our new window and patio door. They are terrific and the installation process was excellent. I was apprehensive about new windows, etc, not knowing how much work we would have to do ourselves to finish off the moldings, trims, etc. It was all done, perfectly done, no mess. We walked in and would not have known that any renovation had been done, except of course for the wonderful 'new look'.
Thank you so much for your excellent Service!
Sincerely,
Marianne Turley
"
Kim Stevens from Duncan said:
"Hi Paul;
Just wanted to let you know the two gentlemen Daryl and Ivan are amazing. They are very professional and great at what they do. I am so pleased so far and they're not even done yet. The windows look great.
Thank you so much.
Kim Stevens
"
Audrey Richter from Cobble Hill said:
"Along with telling you how very pleased I am with the look of these new windows, I would also like to pass on my compliments to the two technicians who installed these windows. They arrived on time, were polite, efficient, and did an amazing job of cleaning up. I am very happy and will pass on my recommendations to any neighbours I know in Arbutus Ridge who may be interested in having windows replacements. Next year, I hope to have four more windows installed, hopefully before the HST goes into effect, and I will definitely call you at that time.
Many thanks.
Sincerely,
Audrey Richter
"
Theresa Wright from Duncan said:
"Again, thank you for the wonderful windows, service, professionalism and friendliness of all the staff that have been involved with our transaction. It has gone so smoothly (a rarity there days) and incredibly appreciated and noted. I WILL spread you name!
Sincerely,
Theresa Wright
"
Ted Scheffler from Powell River said:
"Building our house for us was not the most seamless nor pleasant
experience, that is all I will say about that, but there were bright
spots that have consistently occurred along the way. The one company
that has consistently lived up to our expectations and more often than
not exceeded them has been Modern.
Sure we had some product issues (siding fading), installation issues,
but each and every problem was never really a problem because it was
never an issue that couldn't be taken care of fast enough by your
crews. In a way I shouldn't use the word problem, because you never
let any issue become one. That is amazing!
From replacing the entire siding on the house to fixing a leaking
window today, there was never a question about "if" it needs fixing.
It was dealt with in a timely fashion and never has there been a
question of when it will be fixed. Your crew simply came out fixed
what needed to be done in a friendly, professional way. The fact is
that not all business owners in Powell River can say that they have
the same professional and courteous attitude that your team promotes.
I wanted to thank-you and let you know that your company has restored
my faith in people in a way that had been sorely challenged.
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